Introduction

Subi Recharge (“we”, “our”, “us”) is committed to protecting your privacy. This policy outlines how we handle personal data in compliance with the Information Technology Act 2000, SPDI Rules 2011, and RBI guidelines.

Storage of Personal Data

We store and process your Personal Data only in India, following the Reserve Bank of India (RBI) circular on Storage of Payment System Data dated April 6, 2018. Our systems include backup and disaster recovery mechanisms within India.

Sharing of Your Personal Data

We will not share your personal data without your consent. Data is shared on a “need-to-know” basis with designated personnel, partners, or service providers. Exceptions include:

• Provision of services you requested
• Compliance with legal or regulatory obligations
• Fraud prevention, risk management, or fund recovery

Usage of Your Personal Data

• Facilitating transactions and reporting
• Research and analytics for service improvement
• Processing product/service requests
• Updating on product/service changes
• Investigating complaints or disputes
• Responding to queries and feedback
• Identity verification for services
• Conducting lawful credit or due diligence checks
• Monitoring, auditing, and reviewing services
• Regulatory reporting and maintaining risk models
• Record keeping and audit purposes
• Selective promotions and updates

Personal data is also used to comply with applicable laws, regulations, and directives.

Cookie Policy

Cookies are small pieces of information stored by a web browser. We may use cookies to improve browsing experience. No personal data is collected via cookies, except where previously provided.

Links to Other Websites

Our website may contain links to third-party websites. This Privacy Policy applies only to Subi Recharge. Please review the privacy policies of external websites before sharing personal information.

Reasonable Security Practices

We follow ISO/IEC 27001-aligned security practices. All sensitive data is encrypted in transit and at rest. Access is role-based and monitored. Features include Login/Logout, AppLock, and device binding to prevent unauthorized access. Do not share your login, password, or OTP.

Contact Us

For any concerns or discrepancies regarding your Personal Data, contact us:

Email: subimalsardar84@gmail.com

Policy Review & Updates

This policy is reviewed periodically and may change based on business, legal, or regulatory requirements. The latest version is available on our official platform.

This policy complies with the IT Act 2000, SPDI Rules 2011, and RBI guidelines.